Privacy Policy

Privacy Policy

Effective 24 October 2026. This policy explains how Orient Spice House handles information received through orientspicehouse.linker.store. For privacy questions, contact info@orientspicehouse.com or +91 9319312524.

Information we receive

When you contact us, request a quote, create an account or place an order, we may receive your name, company, email address, telephone number, delivery location, product requirements, messages and files you choose to provide. The website and its service providers may also collect technical information such as device, browser, IP address and site usage needed to operate and protect the site.

How we use information

We use this information to respond to enquiries, prepare quotations, discuss specifications and lots, manage agreed orders and delivery, support customers, operate the website, keep necessary business records and meet applicable legal obligations. We send optional marketing messages only where you have chosen to receive them or where applicable law permits; you can ask us to stop.

Who may receive information

Our store is hosted by Linker.store. Relevant information may be processed by the platform and by service providers that help us with website hosting, communications, analytics, payments, testing, logistics or order fulfilment, as needed for the requested service. We may also disclose information where required by law or to protect legitimate rights. We do not sell your contact details for unrelated third-party marketing.

Retention and security

We keep information for as long as reasonably needed for the enquiry, any resulting order, record keeping and applicable legal requirements. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure. Please avoid sending unnecessary sensitive personal information through enquiry forms.

Your choices

Contact us to ask about, correct or request deletion of your information, or to withdraw a marketing preference. We will respond in line with applicable law and may need to retain some records for legal or contractual reasons.

Cookies and other sites

The website or its service providers may use cookies and similar tools for essential features, performance and analytics. Links to other websites are governed by those websites' own notices. If we materially change this policy, we will post the updated version here.